I understand that sometimes things don't work out as planned. If you're unhappy with your purchase for any reason, please contact me as soon as possible, and I'll be happy to help!
Here's our full exchange & return policy:
Returns & Exchanges:
- Unhappy with your purchase? Let's fix that! Contact me within 30 days of delivery (as per courier report) for an exchange or store credit (in the form of a discount code). We do not offer cash refunds.
- Get Approval First: Please email me before sending anything back. The return address on your package might not be where returns should be sent.
- Keep it in Original Condition: By all means, try on your items. But if they show signs of wear (think stains, smells, or damage), I won’t be able to accept your return. Think of it this way: if you wouldn’t gift it to a friend in its current state, it’s probably not return-ready.
- Clearance Items: Items that were marked "Final Sale" are yours to keep and cannot be returned.
- Shipping Costs: You are responsible for the cost of returning any items to me, and I recommend using a trackable shipping method for peace of mind.
Exchanges Made Easy:
- Simple Swap: Exchanging for a similar item (like a different size or color of the same t-shirt)? I’ll cover the shipping for the first exchange. For additional exchanges, shipping costs are your responsibility.
- Different Item Exchange: Want something totally different? I'll send you a discount code for the value of your returned item (minus original shipping costs), and you can freely choose a new item from our shop.
No Cash Refunds: With the exception of items that arrive damaged, defective, or incorrect. In this case, you have your choice of a replacement or refund.
- Problem with Your Order? If you receive an item that’s not quite right (like a misprint, manufacturing defect, or the wrong item), contact me within 14 days of delivery. A photo showing the issue will help me quickly sort things out with the printer. In some cases, you might not even need to return the item.
If you need assistance or have any questions, please reach out!
Effective as of November 22, 2023.